Contact us

CORVID-19 UPDATE:

Open for phone calls and emails between 10am-5pm Monday to Friday and 10am-2pm on Saturdays.

We're placing emphasis on internet ordering and are in the process of looking at online courses.

Our supply lines are in the best shape possible and we'll keep to our usual standards in meeting your orders. Please note orders  may take a couple of days longer to arrive at present.

International customers - please note we are currently unable to ship to some countries please check with us before you place your order - email sales@theidentitystore.co.uk with your details.

Thank you for your support, and remember to keep calm and leathercraft.

Office hours and Opening Times

The office is open for calls and mail order from 9am-5pm Monday to Friday.

Visit Us

You are very welcome to pay us a visit in person.  Although we don’t have a traditional retail store you can browse our Stock Rooms where we have a wide selection of tools, dyes, hardware, books and patterns as well as leather in pieces, skins and hides.  These work rooms are the centre-point of our daily business where we pick your internet orders and cut and process your leathers and as such we only open at select times.  It is always a good idea to check our website or Facebook for updates.

Please note parking is difficult at the store, we recommend the nearest car park at Matlock train station, a five minute walk. Please note the stock room is reached by walking down an uneven track. If you have issues with mobility we are very happy to accommodate, please call in advance so that we can make your visit as easy as possible.

Monday to Friday – 9.30am-2.30pm

Saturdays (when we are not at Shows and Events)  - 10am-2pm